Gambling Surveillance Officers & Gambling Investigators
Surveillance Agent, Surveillance Observer, Surveillance Officer, Surveillance Operator
What they do:
Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
On the job, you would:
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Knowledge
Arts and Humanities
- English language
Safety and Government
- public safety and security
Engineering and Technology
- computers and electronics
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
Skills
Basic Skills
- keeping track of how well people and/or groups are doing in order to make improvements
- thinking about the pros and cons of different ways to solve a problem
Problem Solving
- noticing a problem and figuring out the best way to solve it
Abilities
Verbal
- listen and understand what people say
- communicate by writing
Attention
- pay attention to something without being distracted
- do two or more things at the same time
Visual Understanding
- see hidden patterns
- quickly compare groups of letters, numbers, pictures, or other things
Ideas and Logic
- notice when problems happen
Personality
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Integrity
- Cooperation
- Attention to Detail
- Stress Tolerance
- Dependability
- Self Control
Technology
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel
Presentation software
- Microsoft PowerPoint
Data base user interface and query software
- FileMaker Pro
- iView Systems
Education
Education: (rated 2 of 5)
high school diploma/GED
usually needed
usually needed
Job Outlook
Average
New job opportunities are likely in the future.
Explore More
- Digital Forensics Analysts
- First-Line Supervisors of Gambling Services Workers
- First-Line Supervisors of Security Workers
- Security Management Specialists
- Security Managers
You might like a career in one of these industries:
See more details at O*NET OnLine about gambling surveillance officers and gambling investigators.
