Computer Network Support Specialists

network conventional interests procedure data wide area network local area network software maintenance network system computer hardware

Network Specialist, Network Technical Analyst, Network Technician, Systems Specialist

What they do:
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
On the job, you would:
  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.

Knowledge

Engineering and Technology

  • computers and electronics
  • product and service development

Communications

  • telecommunications
  • multimedia

Business

  • customer service
  • management

Arts and Humanities

  • English language

Skills

Basic Skills

  • thinking about the pros and cons of different ways to solve a problem
  • listening to others, not interrupting, and asking good questions

Problem Solving

  • noticing a problem and figuring out the best way to solve it

People and Technology Systems

  • thinking about the pros and cons of different options and picking the best one
  • figuring out how a system should work and how changes in the future will affect it

Abilities

Verbal

  • listen and understand what people say
  • communicate by speaking

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Cooperation
  • Analytical Thinking
  • Attention to Detail
  • Dependability
  • Integrity
  • Adaptability/Flexibility

Technology

You might use software like this on the job:

Operating system software

  • Microsoft Windows Server Hot Technology
  • UNIX Shell Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology

Network monitoring software

  • WildPackets OmniPeek Network Analyzer
  • Wireshark

Education

bachelor's degree or
associate's degree
usually needed

Get started on your career:

Find Training
Find Certifications
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Job Outlook

Bright
New job opportunities are very likely in the future.

Salary:

$73,340
$46,010
$124,470
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