Travel Agents

enterprising transportation computer accommodation plan personal service corporate travel consultant collect payment client

Destination Specialist, Travel Agent, Travel Consultant, Travel Counselor

What they do:
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
On the job, you would:
  • Collect payment for transportation and accommodations from customer.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.

Knowledge

Business

  • customer service
  • sales and marketing

Arts and Humanities

  • English language

Math and Science

  • geography

Engineering and Technology

  • computers and electronics

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • reading work related information

Social

  • looking for ways to help people
  • understanding people's reactions

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal

  • listen and understand what people say
  • communicate by speaking

Ideas and Logic

  • notice when problems happen
  • order or arrange things

Attention

  • pay attention to something without being distracted

Personality

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Attention to Detail
  • Integrity
  • Dependability
  • Self Control
  • Achievement/Effort
  • Cooperation

Technology

You might use software like this on the job:

Data base user interface and query software

  • Microsoft Access Hot Technology
  • Travel Agent CMS

Video conferencing software

  • Zoom Hot Technology In Demand

Calendar and scheduling software

  • Apollo Reservation System
  • Rezgo online booking software

Education

associate's degree or
high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

Average
New job opportunities are likely in the future.

Salary:

$48,450
$33,280
$74,160
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See more details at O*NET OnLine about travel agents.